Within 30 days of your first paid charge after the trial, email support@crewlog.io from the account address and we refund it in full. Later renewals are not covered by that guarantee.
Duplicate charges, charges after a cancellation, and charges you did not authorize are refunded when we confirm them. A service-wide outage longer than 24 hours can be refunded pro-rata for that outage. The full rules are in the Refund Policy.