HelpSync & backups

Article 2 of 4

When entries sync

Reconnect, and the queue uploads on its own.

When the device has a connection again, Crewlog sends the waiting entries. You do not export a file or tap a special sync button for the normal case. Open the job after you are back online and confirm the timeline matches what you captured.

  • Server timestamps are applied when the entry is accepted. The phone clock is not the record.
  • A log for today is created on the server the first time an entry for that day arrives.
  • If an upload fails, the entry stays queued and retries. It is not discarded.